Bob is a collector as well, so he know what the customer expects
You want exactly what is described & most of all, packed to protect your purchase for the "Long Haul". Bob will pack your order with great care so it has "ZERO MOVEMENT" during shipping. Bob wants you to be completely satisfied with your order. If you have any problems while ordering or after you received your collectible, give Bob a call on Toy Hutt's toll free number or toss Bob an email. Bob is here to make sure you get to complete your Star Wars™ purchase and enjoy it fully after you receive it.
The Best "Zero Movement" Packing & Shipping online!
Bob knows what the Star Wars™ Action Figure fan expects when ordering collectibles online - Superior Packaging! So Bob has over a DOZEN custom Toy Hutt boxes for "zero movement" during shipping of your collectible. Bob NEVER just tosses a collectible into a shipping box. ALL orders are packed secure using packing peanuts, bubblewrap, air pillows or packaging paper.
Bob uses Custom Shipping Boxes Provided by Box Geek™ which can be found at www.boxgeek.com
Toy Hutt GRADING STANDARDS & PRACTICES
By placing an order with ® Jetts Toy Hutt, you are accepting all Terms & Conditions below.
Please read these Terms & Conditions before placing an order.
Bob has a large inventory of Star Wars™ Collectibles which he adds to the site daily. If you see an item "Out of Stock", please contact Bob as he has many sources to find what you need.
Bob doesn't use the C-1, C-9 etc grading standards. This is a known standard by advanced collectors, but can be a VERY "grey" area and does not describe exactly what you are receiving. So Bob just tries tp describe his collectibles in detail, ie. "retail price sticker on cardback", "cardback creasing" or "shelfwear to box".
Try our Collecting "101" Guide for more information.
And seeing Bob moves product in and out of the store daily, he doesn't use "actual photos". This is very time consuming and Bob would rather get his product on the site so you can add it to your collection! So all product pictures are stock photos unless otherwise described as many of our vintage & graded collectibles may have actual photos.
**AFA Shipping Rules (Please Read Before Ordering)** Bob has been packing and shipping AFA figures since 2009, using sturdy shipping boxes & packing material. Toy Hutt packs and ships exactly what is described and pictured. With this said, Toy Hutt is not responsible for any shipping damage to the acrylic AFA case nor any figures or items coming loose within the sealed case caused during transit. Figures and accessories can become loose from their holders not mater how well they are packed. This is just what happens via the USPS transit process. Customers can contact Action Figure Authority directly for a repack, at the customer expense. By ordering from Toy Hutt, you are confirming that you fully agree with these conditions
**Buying VINTAGE LOOSE**
All vintage loose pictures shown are stock photo's of loose figure with all accessories included. So please read the description carefully before ordering as we have many variations of complete & non-complete loose vintage. Any included accessories will be listed and please note that all capes, clothing, sabers, guns etc are considered accessories.
Bob is a Star Wars fan and still collects himself. So Bob knows what is expected when packing and shipping action figures & collectibles. So many of Bob's collectibles that are shipped from us locally are packed tight in our custom shipping boxes.
**PLEASE CHOOSE CORRECT COUNTRY OR YOUR ORDER MAY BE DELAYED OR CANCELLED**
UNITED STATES STANDARD SHIPPING: - USPS Parcel Post, 1st Class or Priority (Shipping Class Dependent on Weight/Size/Location)
UNITED STATES EXPEDITED SHIPPING: - USPS Priority
UNITED STATES EXPRESS SHIPPING: - USPS Priority Express
INTERNATIONAL SHIPPING - Bob ships worldwide daily using USPS International 1st Class, Priority & Priority Express. Bob provides tracking on every order! **PLEASE NOTE** When using International USPS 1st Class as your shipping option, you will receive tracking via the USPS tracking service. However, this tracking does not always extend beyond the USA as some counties use a private carrier.
For secure tracking purposes, all international orders over $100 will require USPS International Priority shipping. Toy Hutt is NOT RESPONSIBLE for lost or stolen shipments when using USPS 1st Class International
Jett's Toy Hutt® Return Policy
1) Toy Hutt must be notified of the return within 7-DAYS of the USPS delivery date of your order.
2) The product must still be in FACTORY SEALED CONDITION or in the condition purchased/received. If a child opens a toy, plays with it and breaks it, Toy Hutt cannot accept it back. If opened and/or unsellable merchandise is returned to us, Toy Hutt cannot refund the merchandise and we will not be able to reimburse you for shipping. If the item's factory seal is broken, Toy Hutt cannot accept the item back. Please pack your returns carefully.
3) If the return was due to Toy Hutt error (for instance, Toy Hutt accidentally sent the wrong merchandise), Toy Hutt will accept responsibility for all shipping costs related to the return. Your order will be refunded for the shipping. Toy Hutt is not responsible for Manufacturer/Factory defects.
4) If the return is not due to an error of ours (no longer needed/wanted, accidental, not as expected etc) or package is returned to us marked "Refused", "Undeliverable", "Unclaimed", the buyer accepts full responsibility for all shipping costs plus a 20% restocking fee of the total purchase price as well as the exact shipping costs Toy Hutt originally incurred will be deducted from your refund. Buyers return shipping cost will not be refunded.
5) If a package is lost or misdirected due to an incorrectly inputted address, Toy Hutt is not responsible.
Toy Hutt does not accept "better price found" returns as prices in vintage and new collectible toys vary almost weekly.
Refunds are usually issued within 2 business days of us receiving the product back.
Please ship returns to: Toy Hutt 2006 Huber Road Charleston, WV 25314
Jett's Toy Hutt® Signature Delivery Policy
All Priority Express & $30.00+ orders "may" require a direct signature for delivery. Please arrange to sign for or pick-up shipment within 14 days of 1st attempted delivery. After 14 days, the shipment will be returned to Toy Hutt and upon our receipt, the customer will be refunded less signature service & shipping costs Toy Hutt has incurred, as well as a 20% restocking fee
ELECTRONIC & BATTERY OPERATED COLLECTIBLES RETURN POLICY Please inspect your order before opening as we do not accept "Opened/Used" collectibles for returns/refunds. In addition, Toy Hutt does not replace/refund New/Unopened/Sealed electronic or battery operated toys, games or collectibles as most of these collectibles are 5-25 yrs old which are in intended for display purposes only because of their age & time out of current production. Toy Hutt is not unable to inspect these type of collectibles for proper operation and/or corrosion as these are New/Unopened/Sealed electronic and/or battery operated toys, games or collectibles. Because of the above, they are sold as-is.
VINTAGE LOOSE RETURN POLICY Because of the age of these loose collectibles & the tight grading standards of vintage loose, Toy Hutt does not accept returns for vintage loose.